ShelterOS
The shelter operating system—built to replace ShelterLuv-class tools and run day-to-day shelter operations.
The PROVENIQ System
Shelter Operating System
ShelterOS replaces ShelterLuv-class systems with modern shelter management infrastructure. Handles intake, adoption, foster, medical tracking, financial operations, and complete shelter workflows. Designed for real-world shelter workflows, ShelterOS eliminates data silos and provides the operational backbone that enables shelters to focus on lifesaving instead of administration. Under One Health, every intake captures household and community data that reveals patterns invisible to any single agency.
What it covers
- Core shelter operations and case workflows
- Intake, housing, outcomes, foster, adoption workflow support
- Medical tracking and hold management
- Complete financial operations (AR/AP, POS, donations, reporting)
- Operational reporting and coordination across teams
HelpOS Training System
- Real-time contextual help that appears when users need it
- Block explanations that teach rules as users encounter constraints
- Practice mode for risk-free learning with realistic scenarios
- Analytics dashboard to identify training gaps
The "No Dead Ends" Rule
- Always shows WHAT rule is blocking an action
- Always shows WHEN it resolves or WHO can override
- Always provides system options for moving forward
Financial Operations
- Complete AR/AP management with dual ledger integration
- Point-of-sale operations for adoptions, retail, and services
- Donation tracking with 501(c)(3) tax compliance
- Drawer reconciliation and daily revenue reporting
- Immutable audit trails via PROVENIQ Ledger integration
How It Fits
- Pairs with Mayday for reunification workflows
- Integrates with VetOS for medical continuity
- Anchors all outcomes to LifeLog for audit-ready reporting