Pet Command

Shelter Operating System

ShelterOS replaces ShelterLuv-class systems with modern shelter management infrastructure. Handles intake, adoption, foster, medical tracking, financial operations, and complete shelter workflows. Designed for real-world shelter workflows, ShelterOS eliminates data silos and provides the operational backbone that enables shelters to focus on lifesaving instead of administration.

What it covers

  • Core shelter operations and case workflows
  • Intake, housing, outcomes, foster, adoption workflow support
  • Medical tracking and hold management
  • Complete financial operations (AR/AP, POS, donations, reporting)
  • Operational reporting and coordination across teams

HelpOS Training System

  • Real-time contextual help that appears when users need it
  • Block explanations that teach rules as users encounter constraints
  • Practice mode for risk-free learning with realistic scenarios
  • Analytics dashboard to identify training gaps

The "No Dead Ends" Rule

  • Always shows WHAT rule is blocking an action
  • Always shows WHEN it resolves or WHO can override
  • Always provides Pet Command options for moving forward

Financial Operations

  • Complete AR/AP management with dual ledger integration
  • Point-of-sale operations for adoptions, retail, and services
  • Donation tracking with 501(c)(3) tax compliance
  • Drawer reconciliation and daily revenue reporting
  • Immutable audit trails via PROVENIQ Ledger integration

How It Fits

  • Pairs with Mayday for reunification workflows
  • Integrates with VetOS for medical continuity
  • Anchors all outcomes to LifeLog for audit-ready reporting